📌 Introduction
The Kotak NEXTGEN Operation Program is a career-building initiative by Kotak Mahindra Bank designed to prepare fresh graduates for operations and backend roles in banking. Unlike sales-focused banker programs, this program emphasizes branch operations, compliance, transaction management, and customer servicing.
It is ideal for candidates who want to enter the banking sector but prefer non-sales, operational roles that ensure the smooth functioning of branches and financial processes.
🎯 Key Highlights of the NEXTGEN Operation Program
- Eligibility: Graduate (any discipline) with minimum 50% marks
- Program Duration: 4–6 months (classroom + branch exposure)
- Focus Area: Operations, compliance, customer service, and transaction management
- Certification: Kotak Mahindra Bank recognized certification
- Placement: Assured operational role at Kotak Mahindra Bank branches
📚 Program Structure
1. Classroom Training
Participants are trained in:
- Banking operations & branch management
- Regulatory compliance (KYC, AML, RBI guidelines)
- Cash management and transaction processing
- Digital banking & core banking systems (CBS)
- Customer grievance handling & service delivery
2. On-the-Job Training (OJT)
- Hands-on experience at Kotak Bank branches
- Processing account openings, fund transfers, deposits & withdrawals
- Handling internal audits and compliance checks
- Coordinating with sales & service teams for smooth branch operations
3. Skill Development
- Problem-solving and analytical skills
- Communication and teamwork training
- Leadership and process management
✅ Benefits of Joining NEXTGEN Operation Program
- Assured Placement in Kotak Mahindra Bank’s operations team
- Professional Certification in banking operations
- Entry into a non-sales career track in banking
- Attractive salary package (₹3 – ₹4 LPA)
- Opportunity to grow into branch and operations leadership roles
🏦 Career Growth Path
- Operations Executive / Deputy Manager – Operations (entry role)
- Assistant Operations Manager
- Branch Operations Manager
- Regional Operations Head
With performance, candidates can also transition into audit, compliance, or risk management roles.
👩🎓 Who Can Apply?
- Fresh graduates who want to work in operations instead of sales
- Students from Commerce, Arts, Science, and Management backgrounds
- Candidates with good analytical and problem-solving skills
- Graduates with interest in compliance, audit, and back-end banking
💰 Salary & Benefits
- Starting Salary: ₹3 – ₹4 LPA (location-wise variation)
- Incentives based on efficiency & performance
- Standard Kotak employee benefits (PF, insurance, training support)
📌 How to Apply?
- Visit the Kotak Mahindra Bank Careers portal.
- Search for “NEXTGEN Operation Program”.
- Submit your application form with updated resume.
- Go through the selection process:
- Online Aptitude Test
- Personal Interview
- Enrollment into the program
- Start training → branch operations exposure → placement in operations role.
❓ FAQs
Q1. What is the Kotak NEXTGEN Operation Program?
👉 It is a graduate program by Kotak Mahindra Bank that trains candidates for branch operations & non-sales roles.
Q2. What is the salary package?
👉 The starting CTC is around ₹3 – ₹4 LPA with employee benefits.
Q3. Is this program sales-focused?
👉 No, this program is focused on banking operations, compliance, and customer service, not sales.
Q4. Who can apply?
👉 Any graduate with minimum 50% marks and interest in banking operations.
Q5. What career growth is possible?
👉 Candidates can grow into roles such as Operations Manager, Branch Operations Head, Regional Operations Head, or Compliance Officer.
📝 Conclusion
The Kotak NEXTGEN Operation Program is a perfect opportunity for fresh graduates who want to build a career in banking operations without focusing on sales. With structured training, branch exposure, and assured job placement, it provides a stable and rewarding career path in the banking sector.
If you are looking for a non-sales role in banking with strong career growth, this program is worth considering.
